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About
Aon Personal Insurance and its services
| Aon Personal Insurance is
a specialised division of Aon Risk Services Australia
Limited, ABN 17 000 434 720, AFSL No 241141 (Aon). |
| Aon is a leading
provider of broking and consulting services for risk management
and insurance transactions. It is part of the Aon Group of
Companies which is a global leader in the design and provision
of risk management services and products including reinsurance,
employee benefits and superannuation. Visit www.aon.com.au
for details.
Aon Personal Insurance is committed to delivering quality
insurance products and services to our clients at a competitive
price. Combined with a range of services designed to make
managing your personal insurance simple, the Aon Personal
Insurance products are hard to ignore.
It is important that you understand the services Aon provides
under the Aon Personal Insurance arrangement. Please ensure
you read Aon's Financial
Services Guide for details.
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| For more information on the products available
through Aon Personal Insurance please click on the following
links:
All information provided by Aon on this web site and in relation
to the Aon Personal Insurance products is of a general nature
only. No personal advice service is provided by Aon under
the Aon Personal Insurance arrangement. This means that Aon
does not consider your personal needs, objectives or financial
situation in making any recommendation about the products.
Aon also does not provide any advice on whether other products
may be more appropriate for your personal needs or which of
the Aon Personal Insurance product options may be best for
you.
So before deciding whether the Aon Personal Insurance products
are right for you, please consider the relevant Product Disclosure
Statement for the product which you can access when you apply.
The insurer administers the Customer Care Centre.
Under the Aon Personal Insurance arrangement, we do not charge
you any fee. The insurer remunerates us by way of commission
which is included in the premium payable for the product.
We believe that Aon Personal Insurance products offer a quality
product, great coverage and excellent service, all for a market
competitive price.
Aon Personal Insurance aims to make the arrangement by you
of your personal insurance as easy as possible so you reduce
the amount of time and energy spent dealing with your insurance.
All Aon Personal Insurance products (other than travel insurance)
give you a right to return the product within 21 days and
receive a full refund for any reason, provided you haven't
made a claim in that time. (See relevant Product Disclosure
Statement for each product for full details).
Your triple guarantee
We will:
- provide you with quality service in relation to all
Aon Personal Insurance products;
- continually monitor the performance of the insurers
of Aon Personal Insurance products to ensure they continue
to provide quality claims services;
- always strive to improve the services available under
the Aon Personal Insurance arrangement to make managing
your personal insurance easier for you.
Other things you should know about the
Aon Personal Insurance arrangement
Aon is a member of:
- the National Insurance Brokers Association of Australia
(NIBA);
- the General Insurance Brokers' Code of Practice created
by NIBA;
- the Insurance Brokers Disputes Limited external dispute
resolution scheme. This is a free and independent external
scheme that clients can access to resolve disputes with
Aon that fall within the scheme's terms of reference.
All Aon Personal Insurance insurers are members
of:
- the General Insurance Code of Practice created by the
Insurance Council of Australia.
- the Insurance Ombudsman Service, a free and independent
external dispute resolution scheme which clients can access
in relation to any disputes with the insurer that fall
within the scheme's terms of reference.
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